Welcome to Oro Valley Hospital

HOSPITAL COMMAND CENTER

1.The HCC will be set up immediately in Classroom B at Phase II and III situations and may be set up at the discretion of the Incident Commander for the Phase I of a disaster. The phone number for the Command Center is 901-3966. If Classroom A or B is not available, an alternate site has been designated as the Administrative Board Room. The phone number for the alternate Command Center is 901-3551. This decision will be made by the Incident Commander, and the location will be announced overhead.

2.The HCC will be established by the Incident Commander. The following is the order of authority in the role of Incident Commander:

a.Chief Executive Officer
b.Administrator-On-Call (AOC)
c.Chief Nursing Officer
d.House/Nurse/Administrative Supervisor
e.Safety Officer
e.Emergency Management Coordinator

3.The Command Center staff report to the Command Center including Public Information Officer, Safety Officer, Liaison Officer, and administrative support for phones and documentation.
NOTE: The Medical/Technical Specialist would respond only if needed in a specific disaster event such as infectious disease like smallpox.

4.Deployment of Command Center supplies and materials for use in the Command Center shall be deployed upon the decision to implement the Command Center. The table below shows locations of supplies and the positions responsible for bringing the supplies to the Command Center.

INCIDENT COMMANDER
Incident Commander will organize and direct the HCC and give overall direction for hospital operations and, if needed, authorize evacuation.

The command function manages the incident which includes establishing the strategic objectives of the operation ordering and releasing resources. During normal business hours, the incident commander is normally the CEO. During non-business hours, the nursing supervisor will serve as Incident Commander until they are relieved by the CEO, Chief Nursing Officer, Administrator-on-Call, or another administrator.

Hospital administrative staff and other assigned personnel will support the Incident Commander.

Role of the Incident Commander:
a)Direct overall emergency operations for the hospital
b)Activate the HCC and initiate the appropriate emergency operating procedures
c)Appoint HCC staff in the HICS configuration and supervise their activities
d)Act upon information received from any source in a timely and effective fashion
e)Communicate internally and externally.

SAFETY and SECURITY OFFICER
The Safety and Security Officer is responsible for the coordination of all security measures. The Safety Officer will assist and ensure that the Emergency Management Plan is implemented and identify any hazards and unsafe conditions.

The Incident Commander will assign the position of Safety and Security Officer. It is recommended that the Director of Security, Public Safety, Safety Officer, or another individual familiar with the hospital Security Management Plan fill the position.

PUBLIC INFORMATION OFFICER
The Public Information Officer is responsible for the coordination of all outside media communications. Public Information Officer (PIO) will provide information to the news media. The PIO will also oversee the Media Center.  The Incident Commander will assign the position of Public Information Officer. It is recommended that an employee of Public Relations fill the position, or another individual experienced in communications.  The Public Information Officer will release any/all information to the press. During a mass casualty event involving more than one hospital: The Public Information Officer, as agreed upon in the MOU agreement communicates with the Public Information Officer at the scene or other agreed upon facility to ensure only one person is designated to speak with the media concerning the medical response.  Information will be provided to the Joint Public Information Officer who will speak on behalf of participating hospitals to assure consistent messages and flow of information.

1.Administrative support will provide phone and documentation support along with receiving various information/tracking lists and messages.

2.The Section Chiefs for Operations, Planning, Finance, and Logistics will establish their functions indicated by the Incident Commander. They will then report to their designated meeting place to receive further instructions.

3.The Incident Commander or Liaison Officer initiates communication with local emergency response groups as needed.

4.The proper Incident Command Structure identification apparel is issued to the Command Center Staff and Section Chiefs.

5.The Director of Security deploys the Oro Valley Hospital's Security Force to the appropriate location as designated in preparation for securing the facility (lock-down), if necessary.  Should additional security assistance be required, staff may be deputized as security officers, or a security service may be employed.   Oro Valley Police Department will deploy their Community Volunteer officers to assist.

6.The proper identification is worn by the Security Force to distinguish the Force from local law enforcement officials.

7.The Public Information Officer communicates to local Media pertinent information concerning the emergency, including instruction for walk-in victims and route for emergency vehicles and services.

8.Once the type of the emergency is determined, the appropriate Emergency Response Plan will be initiated.

US Patent Numbers 7,720,998 B2, 7,836,207